Refund & Cancellation Policy

1. Free trial

Every account starts with a 14-day free trial. You are not charged during the trial, so you can evaluate the Service before paying.

2. 14-day refund window

If you are not satisfied, you can request a full refund within 14 days of a subscription payment (first payment or renewal). Refunds go back to the original payment method and usually arrive within 5–10 business days, depending on your bank.

3. After 14 days

Payments older than 14 days are not refundable, but you can cancel anytime to stop future renewals. You keep access until the end of the period you paid for.

4. Plan changes

Upgrades are charged pro-rata immediately. Downgrades take effect from the next billing period, with no partial refunds for the current one.

5. Third-party payments not covered

• WhatsApp conversation fees charged by Meta to your WhatsApp Business account.
• Payments your dealers make to your UPI ID — these never pass through us.

6. How to request

Visit paddle.net to request a refund, or email support@vyaparpulse.com from your account email with your business name and payment date. Subscriptions and refunds are processed by our reseller Paddle.